Trading Terms/Delivery

Ordering From Dawn Til Dusk Lingerie is straight forward & simple:

Welcome to our Lingerie & Swimwear shop...All of the items we sell are Brand new, perfect, with tags, direct from the Manufacturers....We carry all the stock we have for sale, here at Dawn Til Dusk Lingerie, hence your item will be posted to you within 24hrs.

Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders will be sent to the billing address of the cardholder placing an order, or on request, we will post to an address of your liking. Payment can be made by telephoning your debit/credit card details, Paypal, or Cheque...

Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day and received the next day, please allow 3-5 days for delivery within the UK during busy times. 5-7 days for Europe and 7-14 days Rest of World.

Payment:

We accept payment by phone..please ring 01283 562215.. between 9am and 6pm GMT..your payment will be taken using a secure terminal, you will recieve an email notification confirming your payment.  We also accept Cash, Cheques (sent by registered mail)We also accept PayPal, safe online payments that allow you to pay with your credit or debit card. Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £’s

Packaging:

At Dawn Til Dusk Lingerie, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

Deliveries to UK mainland (inc. Northern Ireland)

For UK mainland deliveries, postage is Free on all our items. Items mailed within the UK will normally be sent first class delivery and insured for £30.00. Heavier items may be sent Parcel Force 48 hour and will normally be insured for the full replacement value of the item. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email the above for a quote BEFORE placing your order.

Overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, shipping will be charged at £2.95 flat rate (order as many items as you like, all you will pay for shipping is £2.95) Items mailed outside the UK will  be sent Airmail. If a buyer requires enhanced insurance or an expedited service please email the above for a quote BEFORE placing your order.

Returns:

Easy No Quibble Returns.....If you are not happy with your purchase or if the bra does not fit correctly, please return it to us within 14 days. We will gladly exchange bra for another size or we will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence.